Case studies

Crusader Caravans

Crusader is a Melbourne based caravan manufacturer with dealerships across the country.

Phase 1 – Restructure & Turnaround

Why They Came To Us

  • Crusader Caravans collapsed into voluntary administration in April 2016.
  • The business had a broken balance sheet and experienced significant losses after a protracted shareholder dispute.
  • Dysfunctional management team and 90+ production staff producing only 12 caravans per week.

What We Did

  • Developed a turnaround plan and financial model.
  • Developed a refreshed brand message and strategy.
  • Built a management team with key skills in finance, operations, sales, planning and marketing.
  • Built and implemented performance measurement standards including budgets, projections and a dashboard of KPIs.
  • Implemented corporate governance principles and practices including detailed policies, procedures and codes of conduct.​

What We Delivered

  • A 20 percent reduction in overheads.
  • A production increase of 25 percent through the introduction of a lean manufacturing methodology.
  • Implemented administrative, operational and financial measures needed to ensure profitability with a sustainable business plan.

Why They Came To Us

What We Did

What We Delivered

  • Crusader Caravans collapsed into voluntary administration in April 2016.
  • The business had a broken balance sheet and experienced significant losses after a protracted shareholder dispute.
  • Dysfunctional management team and 90+ production staff producing only 12 caravans per week.
  • Developed a turnaround plan and financial model.
  • Developed a refreshed brand message and strategy.
  • Built a management team with key skills in finance, operations, sales, planning and marketing.
  • Built and implemented performance measurement standards including budgets, projections and a dashboard of KPIs.
  • Implemented corporate governance principles and practices including detailed policies, procedures and codes of conduct.​
  • A 20 percent reduction in overheads.
  • A production increase of 25 percent through the introduction of a lean manufacturing methodology.
  • Implemented administrative, operational and financial measures needed to ensure profitability with a sustainable business plan.

Phase 2 – Growth

Why They Came To Us

  • Crusader has experienced a period of sustained growth since being in voluntary administration in 2016.

What We Did

  • Consistently releasing new Recreational Vehicle (RV) models to create a brand ladder to bolster a burgeoning order book.
  • Completed strategic M&A of two additional businesses (vertical integration) with two major component manufacturers derisking the supply chain.
  • Introduced lean manufacturing principles to enable improved productivity and manufacturing volume with quality.
  • In 2023, Crusader Caravans moved to a purpose-built state-of-the-art facility to enable realisation of the growth strategy.

What We Delivered

  • Awarded ‘Manufacturer of the Year’ four times in 6 years.
  • Crusader Caravans is now the second largest Australian-owned RV manufacturer and recognised as an industry leader with a cutting-edge management team, systems, processes and company culture.

Why They Came To Us

What We Did

What We Delivered

  • Crusader has experienced a period of sustained growth since being in voluntary administration in 2016.
  • Consistently releasing new Recreational Vehicle (RV) models to create a brand ladder to bolster a burgeoning order book.
  • Completed strategic M&A of two additional businesses (vertical integration) with two major component manufacturers derisking the supply chain.
  • Introduced lean manufacturing principles to enable improved productivity and manufacturing volume with quality.
  • In 2023, Crusader Caravans moved to a purpose-built state-of-the-art facility to enable realisation of the growth strategy.
  • Awarded ‘Manufacturer of the Year’ four times in 6 years.
  • Crusader Caravans is now the second largest Australian-owned RV manufacturer and recognised as an industry leader with a cutting-edge management team, systems, processes and company culture.

“I don’t see Mawson as an advisor but as a true partner, they’re here all the time and even when they’re not … we talk and communicate about everything so I’m not alone.”

SERGE VALENTINO, MANAGING DIRECTOR

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